Lace Lab Reviews

Lace Lab has an overall rating of 1.8 based on 33 reviews. Customer feedback on Lace Lab is mixed.

1.8/5.0

33 reviews

5 Stars

0

4 Stars

3

3 Stars

6

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5

1 Star

19

All Lace Lab Reviews (33)
KathrynCohen_61
May 29, 2026
"Nice little gift"
Got these for my nephew and he seemed to like them. Not much else to say, but they worked out as a small gift.
John_marker75
May 25, 2026
"Not a ton of styles to pick from"
I liked browsing, but the style options felt kinda limited. Was hoping for a bit more variety to choose from
christina.Bravo
May 17, 2026
"Laces started falling apart way too soon"
I was disappointed with these. The laces started coming apart much faster than I expected, and it made the whole thing feel cheap. Maybe I just got a bad pair, but the quality didn’t give me much confidence at all.
Antoine-stillwell
May 17, 2026
"Refund was slow"
I ordered from lacelab.com and ended up needing a refund. They did give me my money back, which was good, but it took a bit longer than I thought it would. I had to wait a few days and check in once, so it was average customer service overall. Not awful, just not super quick either
OfeliaBlaze_18
May 08, 2026
"Okay experience, but the slow updates felt avoidable"
I ordered from Lace Lab once and overall it was fine. The site looked legit and the laces showed up in good condition, so no real complaints there. The only thing was the shipping updates were slow, which made me a little unsure at first. It wasn’t a huge issue, but it felt avoidable if they communicated a bit better. I’d probably consider ordering again, just with lower expectations around updates.
robertkubis7426
May 06, 2026
"Too pricey for what they are"
The laces looked fine, but once I added the shipping, the total felt too high for what I got. Because of that, I don’t think I’d buy them again.
wanda1989
May 01, 2026
"Not really sure what I expected, but it feels cheap"
I’m kind of confused by this one because it looked like it would be nicer, but the material feels really rough and cheap in person. I don’t really think it’s worth the money.
Jacob-borden
April 25, 2026
"checkout was A Mess"
paying took way longer than it should have. the page kept freezing on me and I was just sitting there waiting, super frustrating.
MarcAnderson_51
April 22, 2026
"Nice enough, but not very helpful"
I reached out to ask about my order because I was trying to figure out if it would arrive before the weekend, since I had already moved a few plans around. The replies took a while to come through, and while the support person was polite, I didn’t really get much useful information. It kind of felt like I was going in circles. Not the worst experience ever, but definitely frustrating.
darrell.Sanchez
April 18, 2026
"Bad timing made the exchange extra frustrating"
I tried to exchange my order, and it ended up being way more of a hassle than I expected. The timing was just terrible for me, so the slow replies and unclear instructions made it feel even more annoying. I spent more time figuring it out than the laces were worth. Probably won’t order again.
Darren_brown72
April 13, 2026
"I was hoping there’d be more options..."
I was hoping there’d be more options to make things feel like my own, but it felt limited. The colors and styles didn’t really fit what I had in mind, so it was tough to get anything looking personal. The site is fine overall, just not the best if you want a lot of control over the design...
RobinJagger_47
April 10, 2026
"Payment seemed safe to me"
I’m not the most tech-savvy person, so I always second-guess myself a bit when checking out online, but this felt secure. The payment went through normally, and I didn’t notice any weird charges or issues afterward.
bill1977
April 04, 2026
"Tracking could’ve been clearer"
I ordered from lacelab and the tracking did update, but compared to other sites I’ve used, it felt a bit slow and vague. For a few days it looked like the package was just sitting there, so I wasn’t sure if it had actually moved or not.
It did show up in the end, and the tracking wasn’t completely wrong, just not as clear as I’m used to. Overall it was fine, but I’ve definitely had smoother tracking experiences elsewhere
joseph_Schroeder83
April 03, 2026
"I saw a discount code for..."
I saw a discount code for lacelab.com and just went for it on impulse. With the code, the price felt fair, and checkout was quick and easy. The laces showed up as expected and looked good. I probably wouldn’t call them the cheapest at full price, but with the deal, I’m happy with the purchase. 4 stars from me.
hello_jesse686
March 21, 2026
"I ordered from lacelab.com thinking it would..."
I ordered from lacelab.com thinking it would show up within a few days, but the shipping took way longer than expected. The tracking barely updated, so I kept checking and still couldn’t get any real info. When I reached out, the replies kind of made me feel like I was being talked down to, like I just didn’t understand how shipping works. By the time the order finally arrived, I didn’t even need it anymore. Frustrating experience overall.
hello_dawn375
March 16, 2026
"Limited editions disappear way too quickly"
I’ve tried a few times to grab the limited edition laces, but every time I check, they’re already sold out. It’s frustrating because I sign up for updates and still don’t really get a fair shot. I get that limited items are supposed to be hard to get, but it would be nice if regular customers had a decent chance too.
ToniaCharles_64
March 07, 2026
"Issue never really got sorted"
I had an issue with my order and reached out to lacelab thinking it would be a quick fix

It ended up dragging on way longer than I expected, and the replies felt like they weren’t really paying attention to what I’d already explained, so I had to repeat myself a couple times
In the end, it still wasn’t sorted in a way I was happy with, maybe other people have had better luck, but the support experience was disappointing and I wouldn’t order again
james2001
March 02, 2026
"Lace Lab has a solid color..."
Lace Lab has a solid color selection, and I did find a couple shades that worked well with my sneakers. The basic colors were easy to find, which was nice, but I think I also caught it at a bad time because the colors I really needed weren’t quite there.

I was hoping for more in-between shades, like softer off-whites or faded tones, and some of the colors looked a little different in person than I expected. It’s not bad at all, just ended up being kind of average for me because the timing and selection didn’t really match what I was looking for
bonnie-Thornton
March 02, 2026
"i mean, the laces showed up quickly, so..."
i mean, the laces showed up quickly, so no complaints there. Ordering from lacelab was easy enough and everything arrived in good shape.

The only thing that threw me off was the color. On the site, it looked more like a deep red, but in person it’s definitely brighter than I expected.

The quality seems fine and I’m still going to use them, but I do wish the photos were a bit more accurate. Not a huge deal, just kind of annoying.
gloria_Glass97
February 21, 2026
"I ordered from lacelab.com the return process..."
I ordered from lacelab.com the return process stressed me out way more than it should have. It felt like pulling teeth just to get clear information, the email replies were painfully slow, and I swear I had to chase them down every step of the way. By the end, I was completely over it. Definitely not worth the hassle for me, and I won’t be ordering again.

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